Imagine waking up in a beautiful seaside city, where the morning sun reflects off the Aegean Sea and the sound of gulls replaces your usual alarm. This isn’t a vacation fantasy it’s the beginning of a real experience for Anna, Schreiber a 42-year-old from Berlin who has just landed in Izmir for her dental treatment.
Anna’s journey started three months earlier, when she reached out to Elara Medical with some questions about zirconium crowns. Within 24 hours, she had a personalised treatment plan, transparent pricing, and a full travel itinerary all in her native language. She had arranged all her plans and job to this wonderful experience accordingly and got the full package including her transfer, accommodation, flight tickets and treatment in a day with the excitement of her new smile. Her coordinator, Hannah, would be her guide through the entire process.
The moment Anna arrives at Adnan Menderes Airport, she’s welcomed by a smiling driver holding a sign with her name. No stress, no confusion just a short, comfortable ride to her hotel in Kuşadası where she checks into a clean, quiet room with sea views. After unpacking, she gets a message from Hannah confirming the next day’s schedule and asked for suggestions for where to grab dinner nearby.
The next morning, Anna headed to the clinic with a quick ride with her transfer —a modern, sunlit space filled with calming music and friendly staff. Her dentist, Dr. SERHAT greets her personally and spends time discussing the treatment, showing her 3D scans, and answering every question. After the treatment, Hannah received all the information about the procedure performed that day with the help of simultaneous instant translation support, and quickly cleared up all the questions in her mind using her own language, without any language barrier. Anna begins to feel her nerves dissolve. The procedure is smooth, quick, and surprisingly painless. Afterwards, she’s given ice packs and detailed instructions about what to do right after her treatment.
With the hard part over, it’s time to enjoy Kuşadası. Anna has the afternoon free, and Hannah recommends a gentle walk along the Kuşadası Marina with the city’s scenic waterfront promenade. She enjoys a light lunch of grilled sea bass at a local restaurant, watching ferries glide across the water. Later, she visits the popular destinations for tourists such as grand bazaar where you can find any of your needs in terms of souvenirs to bring back her own country as an unmemorable gift.
In the evening, Anna returns to her hotel for a rest and a quick video chat with her family back in Germany. She’s surprised by how relaxed she feels. She expected the trip to feel clinical and rushed but instead, she’s finding moments of peace and even joy in her recovery. She sends Hannah a quick thank-you message before falling asleep to the sound of waves.
Over the next two days, Anna returns to the clinic for follow-up visits and smile design fittings. Each time, the process feels more familiar. She knows where to go, who to ask, and what comes next. Hannah remains by her side sometimes in person, sometimes just a text away. They even stop for Turkish coffee one afternoon, laughing about the differences in weather, culture, and morning routines between Berlin and Kuşadası.
By the end of the week, Anna’s smile is brighter, her confidence renewed, and her experience far richer than she anticipated. She hasn’t just received dental care she’s had a curated, supported, and comfortable adventure. What began as a medical trip now feels like a turning point, not just for her appearance but for her self-esteem.
On the day of her departure, the driver is once again waiting to take her to the airport. She leaves with her new smile, a phone full of photos, and a plan to return in six months for a check-up and maybe for a short holiday or maybe for another treatments. Before boarding her flight, she leaves a glowing review for Elara Medical on Trustpilot calling the team “her second family abroad.”
At Elara Medical, we believe that healthcare doesn’t have to feel like a hospital visit. It can be warm, personal, and even memorable. Through careful coordination, genuine hospitality, and trusted medical expertise, we transform clinical trips into positive journeys just like Anna’s.
Are you ready to start yours?